Our Brand Promises
365 Day Exchange
Hassle-Free Exchange Policy
We take great care in ensuring all items available are made to the highest quality however, in some situations you may have ordered something in error, changed your mind or not be fully satisfied with your purchase. It is because of situations of this nature that we have decided to offer a 365-day exchange policy to all of our customers. Please click here for full terms and conditions.
10 Year Product Guarantee
For Extra Peace of Mind
Every product sold from Pebble Grey carries a 12 month guarantee as standard. However, we’re so confident in the quality of the items we sell, we are happy to offer an extended guarantee of up to 10 years on the majority of our products - completely free of charge. Please click here for full terms and conditions.
2 Hour Response Time
From Our Dedicated Team
Irrespective of when you touch base with us, we’ll respond to you within 2 working hours with any technical or pre-sales enquiries that you may have. As we are only available from 8.30am – 5pm Monday-Thursday and 8am – 4pm on a Friday, we make it our promise to give you the best information and support possible. Please click here for full terms and conditions.
The Best Service Around
If you have chosen to purchase a Pebble Grey product you will be provided with complimentary 2-3 Day Delivery to a UK Mainland address. Express Next Working Day Delivery is also available for only £3.95 provided the order is placed before 3pm Monday to Thursday or 2pm on a Friday your order will be delivered on the next working day. Please click here for full terms and conditions.