Our Brand Promises

365 Day Exchange Policy

365 Day Exchange

Hassle-Free Exchange Policy

We take great care in ensuring all items available are made to the highest quality however, in some situations you may have ordered something in error, changed your mind or not be fully satisfied with your purchase. It is because of situations of this nature that we have decided to offer a 365-day exchange policy to all of our customers. Please click here for full terms and conditions.

10 Year Guarantee

10 Year Product Guarantee

For Extra Peace of Mind

Every product sold from Pebble Grey carries a 12 month guarantee as standard. However, we’re so confident in the quality of the items we sell, we are happy to offer an extended guarantee of up to 10 years on the majority of our products - completely free of charge. Please click here for full terms and conditions.

Decdicated UK Customer Team

2 Hour Response Time

From Our Dedicated Team

Irrespective of when you touch base with us, we’ll respond to you within 2 working hours with any technical or pre-sales enquiries that you may have. As we are only available from 8.30am – 5pm Monday-Thursday and 8am – 4pm on a Friday, we make it our promise to give you the best information and support possible. Please click here for full terms and conditions.


Free Delivery

The Best Service Around

If you have chosen to purchase a Pebble Grey product you will be provided with complimentary 2-3 Day Delivery to a UK Mainland address. Express Next Working Day Delivery is also available for only £3.95 provided the order is placed before 4pm Monday to Friday your order will be delivered on the next working day. Please click here for full terms and conditions.