Help and Support

Decdicated UK Customer Team

Contact Us

We are open Monday to Thursday 8.30am-5.00pm and Friday 8.00am-4.00pm. Call us on 01977 522 021
Email [email protected]



You can find out answers to common questions about our product range and services. For more information click here.



We offer FREE UK Delivery on orders over £50*. Express Next Day Delivery is also available, provided the order is placed before 4pm Monday to Thursday and 3pm Friday. For more information click here.

14 Day Returns


You have 14 days from receiving your goods to decide if you wish to keep them. If during that time you change your mind and would like to return, you will be required to get in contact with us at the earliest opportunity.  For more information click here.

Customer Reviews

Customer Reviews

We pride ourselves on our customer service and have received thousands of glowing reviews from our happy customers.  For more information click here.

10 Year Guarantee

Product Guarantee

We are pleased to offer our customers the ability to register for our free 10 Year Extended Guarantee which covers various electrical components that reside within each item. For more information click here.


Installation Support

Installation Guides are available for all of our products and can be downloaded from the product page along with a handy specification guide.

Terms and Conditions

Terms & Conditions

A full and concise list of our terms and conditions of sale is available online. For more information click here.